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4D Smart Neck & Shoulder Massager
The portable neck massager is kind of like going to your own chiropractor being able to achieve nearly the same relief all while in the comfort of your own home, or where ever you decide to take it. Compact, ergonomic design.
✔ Improves blood circulation
✔ Instant relief of headache and migraine tension
✔ Relieves neck & shoulder pains
✔ Instant pain relief, as well as long lasting results with consistent use
✔ Your own personal massage therapist with you 24/7
✔ 1 Hour Fast Charge Time for 2-3 hour use
✔ 3 modes ( massage, soothing, acupuncture )
Delivery
We offer Free Shipping, after your order is made you will receive an order confirmation email that will come with your tracking info as well.
You should expect to have your package no later than a maximum of 28 days, depending on your Country right now with Covid 19.
Our average delivery time right now is 7-15 days.
Refunds
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending us a message on the Contact Us page. Thank you.
We understand that you probably want your order before Christmas 2020, that's why we have a CHRISTMAS GUARANTEE
What do you need to do if you want your order for Christmas?
Order Before December 10th,2020.
For any reason we can’t deliver for Christmas we will refund you if you had ordered within the CHRISTMAS GUARANTEE dates.
If you have any questions feel free to email us @ info@maplepodshop.com
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@mapleshop.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@maplepodshop.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to info@maplepodshop.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
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